Privacy Policy

Introduction

Pro Coat Concrete Coatings (“Pro Coat,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you submit a form on this website (such as a free design request, appointment request, or dealer inquiry), we may collect:

• Your name
• Phone number
• Email address
• Zip code / city
• Company name (dealer inquiries only)
• Any additional details you choose to provide, such as a message or comments

We do not knowingly collect payment or financial account information through this website.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule estimates or consultations
• Provide information about our products, services, financing, and promotions
• Contact you by phone call, email, or text message/SMS regarding your request
• Improve our website and customer experience
• Maintain business records

SMS & Text Messaging Consent

By submitting a form on this website, you authorize Pro Coat Concrete Coatings and its representatives to contact you via phone call, email, or text message/SMS regarding your inquiry. Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any text message we send, or by contacting us directly using the information below.

How We Share Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Our customer relationship management (CRM) and scheduling software, used to manage inquiries and appointments
• Financing partners, only if you request financing information
• Service providers who help us operate our business (such as hosting or communications providers), under obligations to protect your information
• Legal authorities, if required to comply with the law

Cookies & Website Analytics

Our website may use cookies or similar technologies to understand how visitors use our site and to improve our content and user experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended.

Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may request that we update, correct, or delete the personal information we hold about you by contacting us using the information below. You may also opt out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pro Coat Concrete Coatings
10807 George Dr, Tyler, TX 75703
903-480-8443